March 2011
Tranquil Sea
Welcome to Changing People Inside

Dear Karen, 


We were lucky enough to enjoy Paris in the Spring and the trip inspired thoughts
of change...

Why is it Paris doesn't
seem ever to change?

The Bateaux Mouches still plough their way up and
down the Seine, the Metro still uses le Carnet ticket books, le Sapeurs Pompiers rescue stricken pedestrians from the mad traffic and the men still wear berets -  it seems not much has changed in 25 years since our last visit!

Spring is a time of change that you would think everyone welcomes....? Not so. Read on to find out why not everyone welcomes the sunshine (as you might think) and enjoy our latest communication, coaching tips and news. 
Best wishes,


Depression - a private torment


This was the title of a recent talk about depression by Dr Bev Daily, Trustee of the Burnham Health Promotion Trust. He talked about the classic symptoms of depression that can often become apparent at this time of year, and can be evident due to seasonal affective disorder syndrome (SADS).


Winston ChurchillIt seems our brains can be resilient for a certain period of time and when the winter has done its worst some people succumb to the illness, known as 'the black dog' by Sir Winston Churchill.


Many well known, high profile people suffer with depression but it still has a stigma attached and is not commonly known as an illness. If it was called 'brain flu' or 'mind sickness' would people perhaps be more accepting and open to talking about it?


The typical symptoms are:

·        Early morning awakening

·        Seeing the negative side of everything

·        Feelings of guilt and unworthiness

·        Loss of libido

·        Loss of interest in activities or hobbies


However, some people often conceal it very well and may do so by throwing themselves into lots of activities to distract themselves.


What causes it?


Our complex brain has millions of nerve cells that communicate with each other across junctions called synapses. The transmission of nerve impulses through the brain is part electrical along the cells, and part chemical across the synapses, by neuro-transmitters such as serotonin, which is thought to make us happy. 

Depression can be regarded as physical illness and is caused when there is inefficient chemical activity in the brain.


Your brain is like a TV set


The circuits in the brain become faulty just like the circuits in a television set. Whereas people are quite willing to have a TV set repaired there is often a reluctance to seek treatment for depression, even when anti-depressants can have a remarkably successful and rapid effect in as little as 1-2 weeks.


The use of Cognitive Behavioural Therapy (CBT) is also known as a successful treatment for anxiety and depression and can help change negative thought patterns.


Outside factors can trigger an attack or worsen a condition, including breaks in routine and holidays. Inactivity can also trigger depression and exercise can help alleviate it. Change of job, or loss of status, are also known to be factors.


One in five people are known to suffer from depression at some point in their life so it is highly likely you will know someone affected.


What can you do to help?


Take care as people may get cross if asked if they are depressed and especially if they are patronised:
'I expect it's her depression again'
'He needs to just pull himself together'.

With gentle encouragement a visit to the doctor is the first step to getting well, especially if insomnia is very bad and prolonged.


Upbeat music, reading, light exercise, some activity, plenty of water, sunlight, smiling, practicing CBT and eating healthy food can all help. There are plenty of books with good advice - Dr Windy Dryden is a particular authority on the subject of depression and anxiety.


If you would like a more detailed article posted to you about depression or a conversation in confidence please contact Karen for more information.



This month we won an award and have been entered for another!


The award was for marketing consistently and effectively using our newsletter and building our database via Constant Contact.


Constant Contact

Constant Contact chooses small businesses and organizations from different industries for their All Stars award. Criteria for success includes:


  • Communicating with customers and members for all four quarters of the year
  • Updating mailing lists often and obtaining permission from all their subscribers to contact them
  • High open and click-through rates, and low bounce rates
  • Using mailing list sign-up tools like "Join My Mailing List" on a website or Facebook page
  • Using reports to gain insights about their contact list and online marketing activities
  • Using social media tools and online surveys and event marketing with a high ratio of respondents


CIPR awards


Karen is delighted to announce that our recent successful leadership communication project has been entered for a CIPR award by our client, a fast growing, industry leading international investment house.


Karen originally helped develop the model with colleagues at Item as a result of research they carried out on behalf of the International Association of Communicators (IABC). 


Leadership communication is consistently the lowest scoring area in our communication research. Whilst there are many leadership development models there are few that specialise in improving leadership communication capability like 'The Engaging Leader' programme below. 


The Engaging Leader


Excited business people

Are you engaging your people or still in 'command and tell'mode?



Do your people submit ideas or suggestions or are they frustrated getting you to listen?


At worst, is the Board at each other's throats behind closed doors?


What do we measure?


Trust - do leaders inspire trust, listen to their people and demonstrate integrity and respect? 

Inspiration - are leaders good role models who inspire people to go the extra mile?

Clarity - do leaders deliver clarity about strategy and what people need to do?

Credibility - do leaders show genuine interest in people and are they easily accessible?

Consistency - do leaders show constancy and focus over time?



What are the Benefits?

  • Arms you with knowledge about why, how and where improvements can be made, so you can focus on meaningful business elements and use available funds wisely
  • Helps develop cohesive high performing teams at board level resulting in common goals and increased effectiveness
  • Enhances reputation and credibility of leaders and the business, both internally and externally
  • Builds two way communication and understanding between leaders, senior management and their people, building greater loyalty, job satisfaction and people retention
  • Gives communication teams a sound basis on which to create their communication strategy and plans, to build improved effectiveness


Contact Karen if you would like a free consultation or discussion about how to improve leadership communication.



Volunteering works - can you help raise a million?


Karen's volunteer work with The Prince's Trust continues. The Prince's Trust's has been very successful in the last year, helping 44,000 young people through a variety of schemes to get them into employment, education and training (EET). The Prince's Trust achieved its target to get 80% of its young people into EET - in a year where 1 in 5 are unemployed this is an excellent and impressive result by the young people.


Karen supports the Leaving Care scheme, one of only two in the country. She mentors disadvantaged young people who are in care, or leaving care, to become more independent and self sufficient.


Of course fundraising is always vital to support the Trust and we highlight an opportunity below that can gives great benefit to an organisation. 


Could your company be a million-maker?


In this current climate does your company need: 

  • To engage, inspire and motivate your people?
  • To cut the cost of training whilst delivering continued personal development?
  • To be socially responsible and raise your public profile?

Million Makers is a no-cost learning and development tool proven to build essential skills and motivate your employees. Teams are faced with a very real challenge in turning an initial capital sum into profit.


Many companies benefit each year from this team building programme, called Million Makers, guided and supported by the Trust with initial seed funding of up to £1500 per team.


Studies show that when employees achieve something challenging, the pressure more often than not has a positive effect on their level of psychological well being, in turn linked to an improved performance in the workplace. (Robertson, Birch, Cooper 2009)  

If you would like to know more or to put forward a team please get in touch with Karen or contact or call The Princes Trust on 020 7543 1250


Nick Hill's NLP Diploma

Nick HillNick's next INLPTA Diploma in High Performance Leadership is over four days on 5-6 May and 9-10 June. The programme is endorsed by ILM (Institute of Leadership & Management) and accredited by INLPTA (International NLP Trainers Association). It promotes leadership skills for the purpose of influencing people and taking charge of our behaviour, building stronger teams and client relations whilst improving productivity in the work place.


The programme employs effective strategies derived from a unique framework of Neuro-Linguistic Programming (NLP)  fundamentals from the collective scientific study of human behaviour and communication.

Highly effective workplace results can be achieved in double-quick time since NLP provides the most advanced tools available in the world today for leadership and management development. It includes:

  • Leadership skills
  • Conflict management skills
  • Communication skills
  • Assertiveness skills
  • Stress management skills
  • Self management skills

If you have any queries, contact Nick by email or 0845 678 9900 and please mention Karen's name when you do so.



 Events for your diary

IoICThe MacLeod Report put employee engagement at the forefront of the economic and business agenda in 2010.
Its co-author, David MacLeod, will deliver a keynote presentation at the IoIC national conference in Bournemouth in May 2011, one to watch!


The annual conference is at the four-star Marriott hotel in Bournemouth from 11-13 May.  The full conference programme is now available for download.


Find out more here



Engage Inside EXPO 2011

Expo 2011Karen will be attending Engage Inside EXPO 2011 in London and looks forward to meeting up with people interested in engagement. Speakers include Euan Semple, Matt O'Connor, Frank Dick OBE. There will also be a discussion on engagement and how to engage with Gen Y. In addition a free trade show and evening meet up.


Location: Wellcome Collection - London, United Kingdom


Date: Tuesday, April 19, 2011


Hosted By: CIPR Inside




MyBrain InternationalA free seminar at which you can experience 'MiND', the brand new neuropsychological profiling tool from MyBrain International.


MiND was developed using the latest research into the workings of the human brain and provides a unique insight into the physiological foundations of our preferences, character and personality.


Attendees at the seminar will have the opportunity to complete a free MiND profile for themselves, gaining an insight into how the MiND tool can be used to improve personal and team effectiveness.


The seminar is aimed at senior managers, trainers and HR professionals who are interested in either becoming an accredited Practitioner themselves or in learning how the use of the MiND tool could benefit their organisation.


Location: De Vere, Portland Place, London, United Kingdom

Date: Tuesday 12th April 2011


Please note that places are limited to a maximum of two people from any one organisation and will be allocated on a first come first served basis. 


Click here to book.

here for more information on the MyBrain Practitioner programme.



And finally...


The Flight of the Bumblebeezzz


Those of you who follow Karen on Facebook will know that she has been invaded by bees! She is cultivating a number of them in her loft office and releasing them into the environment (as they are in short supply). So it seemed this amusing link was most appropriate this month.


Flight of the Bumblebee on 101 Bottles!  



Issue 11
Karen Kimberley Logo
In This Issue
Depression - a private torment
This month we won an award
The Engaging Leader
Volunteering works
Nick Hill's NLP Diploma
Events for your diary
And finally...
Karen Kimberley
Karen Kimberley 


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Karen Kimberley's company is based in Taplow near Maidenhead. She coaches people inside companies, to change things inside themselves, to improve their communication and performance. For more information contact Karen on Tel 01628 509593, Mobile: 07785 566468, e-mail, and visit the website 

Click below to see other ways in which we have helped people through experiences of stress, depression, lack of motivation and anxiety

Contact Information
Karen Kimberley
Changing People Inside
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